Frequently Asked Questions

The Court authorized the Notice because you have a right to know about the Settlement, and all of your options, before the Court decides whether to give Final Approval to the Settlement. The Notice explains the nature of the Action that is the subject of the Settlement, the general terms of the Settlement, and your legal rights and options.

The Judge Rebecca Grady Jennings of the United States District Court for the Western District of Kentucky is overseeing this case captioned as In Re: PharMerica Data Breach Litigation, Case No. 3:23-cv-00297-RGJ-CHL (the "Action"). The people who brought the lawsuit are called the Class Representatives. The company being sued, PharMerica Corporation, is called the Defendant or PharMerica.

PharMerica is a nationwide provider of pharmacy services and operates 180 local and 70,000 backup pharmacies and services healthcare partners and patients in over 3,100 long-term care, senior living, IDD/behavioral health, home infusion, specialty pharmacy, and hospital management programs. As a precondition to receiving healthcare products and services and/or employment from PharMerica, PharMerica collects personally identifiable information and protected health information belonging to its patients. 
 

The Action alleges that in March of 2023 a cybercriminal ransomware gang known as “Money Message” targeted and breached PharMerica’s computer network and exfiltrated 4.7 terabytes of data, including the sensitive personal and medical information of its own and its healthcare partners’ patients.
 

On March 28, 2023, Money Message claimed responsibility for the attack and posted on the dark web a sample of the patient data they had exfiltrated from PharMerica. The data exfiltrated included at least Plaintiffs’ and Settlement Class Members’ full names, addresses, dates of birth, Social Security numbers, and medical and health insurance information.
 

PharMerica denies any liability or wrongdoing whatsoever. No court or other judicial body has made any judgment or other determination that PharMerica has done anything wrong.

In a class action, one or more people called “Class Representatives” or “Plaintiffs” sue on behalf of all people who have similar claims. Together, all of these people are called a “Settlement Class,” and the individuals are called “Settlement Class Members.” One court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Settlement Class.

The Court has not decided in favor of the Plaintiffs or PharMerica. Instead, both sides agreed to the Settlement. The Settlement avoids the cost and risk of a trial and related appeals, while providing benefits to Settlement Class Members. The Class Representatives appointed to represent the Settlement Class, and the attorneys for the Settlement Class, Class Counsel, think the Settlement is best for all Settlement Class Members.

You are affected by the Settlement and potentially a Settlement Class Member if you are a living person in the United States who were provided notice of the Data Incident.
 

Excluded from the Settlement Class are all persons who are directors and officers of PharMerica, governmental entities, anyone who validly and timely opts out of the Settlement, and the judge(s) assigned to the Action, the Judge’s immediate family, and Court staff.

If you are not sure whether you are included in the Settlement, you may call (833) 754-6609 with questions. You may also write with questions to:
 

Settlement Administrator - 83343
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150- 5391

PharMerica agrees to fund a $5,275,000 Settlement Fund. The Settlement Fund shall be used to pay: (1) all Settlement Administration Costs, (2) PharMerica’s past and future costs of data mining to confirm membership in the Settlement Class; (3) any Service Awards awarded to Class Representatives; and (4) a pre-determined portion of attorneys’ fees and costs awarded to Class Counsel. Following payment of 1-4, the Net Settlement Fund shall be divided equally amongst all Settlement Class Members who submitted Valid Claims for Cash Payment B – Pro Rata Cash.
 

The Settlement provides the following Settlement Class Member Benefits available to Settlement Class Members who submit Valid Claims: (a) Cash Payment A – Documented Losses, up to $10,000 per Settlement Class Member, with supporting documentation; (b) Cash Payment B – Pro Rata Cash – a pro rata share of the cash in the Net Settlement Fund; and in addition to a Cash Payment (c) Credit Monitoring for one (1) year of Kroll Complete Monitoring. Any settlement payments for Cash Payment A or Credit Monitoring, and some portion of court awarded attorneys’ fees, will be paid by the Defendant on top of the Settlement Fund. All Settlement Class Members will automatically, without having to file a Claim, receive Credit Monitoring, through Kroll Complete Monitoring.

Settlement Class Members that submit a valid and timely Claim Form may select one or more of the following Settlement Class Member Benefits:

1. Cash Payment A - Documented Losses: All Settlement Class Members may submit a Claim for a Documented Loss Cash Payment for up to $10,000 per Settlement Class Member, upon submission of a Valid Claim and supporting documentation fairly traceable to the Data Incident;

• To receive Cash Payment A - Documented Losses, a Settlement Class Member must elect Cash Payment A - Documented Losses on the Claim Form attesting under penalty of perjury to incurring documented losses fairly traceable to the Data Incident. Settlement Class Members will be required to submit reasonable documentation supporting the losses.
  
  
  • These losses may include, without limitation, unreimbursed losses relating to fraud or identity theft; professional fees including attorneys’ fees, accountants’ fees, and fees for credit repair services; costs associated with freezing or unfreezing credit with any credit reporting agency; credit monitoring costs that were incurred on or after the applicable Data Incident through April 27, 2026; and miscellaneous expenses such as notary, facsimile, postage, copying, mileage, and long-distance telephone charges.
     
• Settlement Class Members with losses must submit documentation supporting their Claims. This can include receipts or other documentation not “self-prepared” by the claimant that documents the costs incurred. “Self-prepared” documents such as handwritten receipts are, by themselves, insufficient to receive reimbursement, but can be considered to add clarity or support other submitted documentation. If a Settlement Class Member does not submit reasonable documentation supporting a loss, or if their Claim is rejected by the Settlement Administrator for any reason, and the Settlement Class Member fails to cure his or her Claim, the Claim will be rejected.

AND
 

 b. Cash Payment B – Pro Rata Cash: Settlement Class Members who submit a Valid Claim for Cash Payment B will receive a pro rata share of the cash in the Net Settlement Fund.

• Claims for Cash Payment B – Pro Rata Cash will be paid out of the Net Settlement Fund and will be paid pro rata to claiming Settlement Class Members based upon the total number of the Cash Payment B – Pro Rata Cash Valid Claims received. All Settlement Class Members will receive the same amount.

AND
 

ALL SETTLEMENT CLASS MEMBERS WILL AUTOMATICALLY, WITHOUT HAVING TO FILE A CLAIM, RECEIVE:

3. Credit Monitoring – In addition to electing a Cash Payment, all Settlement Class Members will automatically be entitled to receive one (1) year of Kroll Complete Monitoring. Kroll Complete Monitoring includes credit monitoring, dark web monitoring, pay day loan monitoring, Social Security scan, fraud consultation, identity theft restoration services (including victim assistance and customer support), $1,000,000 of insurance coverage for fraud and/or identity theft with no deductible, credit score reporting, and real-time inquiry alerts. The one (1) year period will commence when Settlement Class Members use their activation codes. All costs of Credit Monitoring will be paid by PharMerica separate and apart from its obligation to fund the Settlement Fund.

To receive a Settlement Class Member Benefit, you must complete and submit a Claim Form online here or by mail to Settlement Administrator - 83343, c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391. Read the Claim Form instructions carefully, fill out the Claim Form, provide the required documentation, and submit online by April 27, 2026 or by mail postmarked by April 27, 2026.
 

TO RECEIVE AN ELECTRONIC OR ACH PAYMENT FOR YOUR VALID CLAIM, YOU MUST FILE A CLAIM FORM ONLINE HERE

The Court will hold a Final Approval Hearing on May 12, 2026, at 1:00 PM ET to decide whether to approve the Settlement. If the Court approves the Settlement, there may be appeals from that decision and resolving them can take time. It also takes time for all of the Claim Forms to be processed. Please be patient. Cash Payments and Credit Monitoring will begin after the Settlement has obtained Final Approval and the time for all appeals has expired.

PharMerica and its affiliates will receive a Release from all claims that could have been or that were brought against PharMerica relating to the Data Incident. Thus, if the Settlement becomes final and you do not exclude yourself from the Settlement, you will be a Settlement Class Member and you will give up your right to sue PharMerica, and its present and former parents, subsidiaries, divisions, departments, predecessors, successors and assigns, and any and all of their past, present, and future directors, officers, executives, officials, principals, stockholders, heirs, agents, insurers, reinsurers, members, attorneys, accountants, actuaries, fiduciaries, advisors, consultants, representatives, partners, joint venturers, licensees, licensors, independent contractors, subrogees, trustees, executors, administrators, associated third Parties, predecessors, successors and assigns, and any other person acting on Defendant’s behalf, in their capacity as such and assigns of each of them as well as covered entities associated with the Data Incident. These Releases are described in Section XIII of the Settlement Agreement, which is available here. If you have any questions, you can talk to the law firms listed in Question 17 of the Long Form Notice which is available here for free or you can talk to your own lawyer.

No. If you exclude yourself, you will not be entitled to receive any benefits from the Settlement.

No. Unless you exclude yourself, you give up any right to sue PharMerica and any other Released Parties for any claim that could have been or was brought relating to the Data Incident. You must exclude yourself from the Settlement to start your own lawsuit or to be part of any different lawsuit relating to the claims in this case. 

To exclude yourself, send a request to opt-out or written notice of intent to opt-out that says you want to be excluded from the Settlement. The request to opt-out must be personally signed by the Settlement Class Member and contain the requestor’s name, address, telephone number, and email address (if any), and include a statement indicating a request to be excluded from the Settlement Class. Any individual in the Settlement Class who does not timely and validly request to opt-out shall be bound by the terms of the Settlement Agreement even if he or she does not submit a Valid Claim. You must mail your request to opt-out to the Settlement Administrator postmarked by April 13, 2026, to:

Settlement Administrator - 83343
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150- 5391

You can tell the Court that you do not agree with the Settlement, and/or Application for Attorneys’ Fees, Costs, and Service Awards or some part of it by objecting to the Settlement. For an objection to be a valid objection under the Settlement, it must be mailed to the Clerk of the Court, Class Counsel, Defendant’s Counsel, and the Settlement Administrator at the addresses listed below, postmarked by no later than April 13, 2026. If submitted by private courier (e.g., Federal Express), an objection shall be deemed to have been submitted on the shipping date reflected on the shipping label.

Your objection must be written and must include all of the following: 

1. the objector’s full name, mailing address, telephone number, and email address (if any); 
2. all grounds for the objection, accompanied by any legal support for the objection known to the objector or objector’s counsel; 
3. the number of times the objector has objected to a class action settlement within the five years preceding the date that the objector files the objection, the caption of each case in which the objector has made such objection, and a copy of any orders related to or ruling upon the objector’s prior objections that were issued by the trial and appellate courts in each listed case; 
4. the identity of all counsel who represent the objector, including any former or current counsel who may be entitled to compensation for any reason related to the objection to the Settlement and/or Application for Attorneys’ Fees, Costs, and Service Awards; 
5. the number of times in which the objector’s counsel and/or counsel’s law firm have objected to a class action settlement within the five years preceding the date of the filed objection, the caption of each case in which counsel or the firm has made such objection and a copy of any orders related to or ruling upon counsel’s or the counsel’s law firm’s prior objections that were issued by the trial and appellate courts in each listed case in which the objector’s counsel and/or counsel’s law firm have objected to a class action settlement within the preceding five years; 
6. the identity of all counsel (if any) representing the objector who will appear at the Final Approval Hearing; 
7. a list of all persons who will be called to testify at the Final Approval Hearing in support of the objection (if any); 
8. a statement confirming whether the objector intends to personally appear and/or testify at the Final Approval Hearing; and 
9. the objector’s signature (an attorney’s signature is not sufficient). 

Objecting is telling the Court that you do not like the Settlement or parts of it and why you do not think it should be approved. You can object only if you are a Settlement Class Member. Excluding yourself is telling the Court that you do not want to be part of the Settlement Class and do not want to receive any benefit from the Settlement.

Yes. The Court appointed J. Gerard Stranch IV of Stranch Jennings & Garvey, PLLC, Gary M. Klinger of Milberg PLLC, Lynn A. Toops of Cohen & Malad, LLP, and E. Michelle Drake of Berger Montague, P.C., as Class Counsel to represent the Settlement Class. If you want to be represented by your own lawyer, you may hire one at your own expense.

Class Counsel shall apply to the Court for an award of attorneys’ fees of up to $3,481,750, which equates to 33% of the Settlement Fund and significantly less than one-third of the value of Cash Payment A – Documented Losses, and Credit Monitoring, made available through the Settlement. If approved, $1,740,750 shall be payable out of the Settlement Fund and $1,741,000 payable directly from the Defendant, separate and apart from other benefits made available to the Settlement Class. Class Counsel shall also be entitled to seek reimbursement out of the Settlement Fund for reasonable costs incurred. Any such award would compensate Class Counsel for investigating the facts, litigating the case, and negotiating the Settlement and will be the only payment to them for their efforts in achieving this Settlement and for their risk in undertaking this representation on a wholly contingent basis.

Class Counsel will include a request for a Service Award to the Class Representatives in recognition for their contributions to this Action not to exceed $3,500 per Class Representative, from the Settlement Fund. The Service Award payments to the Class Representatives shall be separate and apart from their entitlement to Settlement Class Member Benefits.

Any attorneys’ fees, costs and Service Award payments must be approved by the Court. The Court may award less than the amounts requested. 

The Court will hold a Final Approval Hearing on May 12, 2026, at 1:00 PM ET, at the Gene Snyder United States Courthouse located at 601 W. Broadway, Louisville, KY 40202, as ordered by the Court. At this hearing, the Court will consider whether the Settlement is fair, reasonable, and adequate. If there are timely and valid objections, the Court will consider them and will listen to people who have asked to speak at the hearing if such a request has been properly made. The Court will also rule on the Application for Attorneys’ Fees, Costs, and Service Awards payments. After the hearing, the Court will decide whether to approve the Settlement. We do not know how long these decisions will take. The hearing may be moved to a different date or time without additional notice, so Class Counsel recommends checking this Settlement Website, or calling (833) 754-6609 for current information.

No. Class Counsel will present the Settlement Class to the Court. You or your own lawyer are welcome to attend at your expense, but you are not required to do so. If you send an objection, you do not have to visit the Court to talk about it. As long as you filed your written objection on time with the Court and mailed it according to the instructions provided in Question 15 on the Long Form Notice which is available here, the Court will consider it.

You may ask the Court for permission to speak at the Final Approval Hearing. To do so, you must file an objection according to the instructions in Question 15 on the Long Form Notice which is available here, including all the information required. Your objection must be mailed to the Clerk of the Court, Class Counsel, Defendant’s Counsel, and the Settlement Administrator, at the mailing addresses listed above, postmarked by no later than April 13, 2026.

If you do nothing, you will receive Credit Monitoring under the Settlement, but only if the Settlement is granted Final Approval. In addition, if the Settlement is granted Final Approval and becomes final, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against PharMerica or the other Released Parties based on any claim that could have been or that was brought relating to the Data Incident.

The Notice summarizes the Settlement. More details are in the Settlement Agreement itself.  A copy of the Settlement Agreement is available here. You may also call the Settlement Administrator with questions or to receive a Claim Form at (833) 754-6609.

It is your responsibility to inform the Settlement Administrator of your updated information. You may do so at the address below, calling toll-free (833) 754-6609 or at the Contact Us page of this Settlement Website:
 

Settlement Administrator – 83343
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391
 

PLEASE DO NOT CONTACT THE COURT OR CLERK OF THE COURT FOR INFORMATION ABOUT THE CLASS ACTION SETTLEMENT

Enrollment is now open for Kroll Complete Monitoring. All Settlement Class Members will automatically be entitled to one year of Kroll Complete Monitoring, which includes credit monitoring, dark web monitoring, pay day loan monitoring, social security scan, fraud consultation, identity theft restoration services (including victim assistance and customer support), $1,000,000 of insurance coverage for fraud and/or identity theft with no deductible, credit score reporting, and real-time inquiry alerts. The one-year period will commence when Settlement Class members use their activation codes.

To enroll in Kroll Complete Monitoring, visit https://enroll.krollmonitoring.com/redeem, and enter the activation code provided on your Notice. The Verification ID is SF-013526. If you no longer have your Notice, please call (833) 754-6609 or use the Contact Us page of this Settlement Website to obtain your activation code. Please note that this code is unique to you and should not be shared with anyone else for enrollment. In addition to your activation code, you will need to provide your name, address, date of birth, telephone, a valid email, and your Social Security number to complete your enrollment. The provision of this information is necessary to provide you the full benefits of Kroll Complete Monitoring.

The deadline to enroll is April 10, 2027. After April 10, 2027, the enrollment process will close, and your Credit Monitoring code will no longer be active. If you do not enroll by April 10, 2027, you will not be able to take advantage of Credit Monitoring, so please enroll before the deadline.

All submitted Claims have been reviewed, and Cash Payments for approved Claims were issued on October 12, 2026 and October 13, 2026. Please deposit or cash your check promptly, as any uncashed checks will become void after April 10, 2027.
 

If you filed a paper Claim Form, your Cash Payment was issued as a paper check. If you filed an online Claim Form, your Cash Payment was sent according to the method you selected during the claim submission process. For electronic payments, emails were sent from the following domains, so please check your spam or junk folder if you have not yet received your payment notification. In case you have any questions about your specific payment type, we have also included the applicable customer service helpline.